Precision

Characteristic Name:	Precision
Dimension:	Accuracy
Description:	Attribute values should be accurate as per linguistics and granularity
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of tasks failed or under performed due to lack of data precision

The number of complaints received due to lack of data precision

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Ensure the data values are correct to the right level of detail or granularity	(1) Price to the penny or weight to the nearest tenth of a gram. (2) precision of the values of an attribute according to some general-purpose IS-A ontology such as WordNet
Ensure that data is legitimate or valid according to some stable reference source like dictionary/thesaurus/code.	(1) Spellings and syntax of a description is correct as per the dictionary/thesaurus/Code (e.g. NYSIIS Code) (2) Address is consistent with global address book
Ensure that the user interfaces provide the precision required by the task	(1) if the domain is infinite (the rational numbers, for example), then no string format of finite length can represent all possible values.
Ensure the data values are lexically, syntactically and semantically correct	(1) “Germany is an African country” (semantically wrong); Book.title: ‘De la Mancha Don Quixote’ (syntactically wrong); UK’s Prime Minister: ‘Toni Blair’ (lexically wrong)

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain data precesion

These are examples of how the characteristic might occur in a database.

Example:	Source:
if v = Jack,even if v = John, v is considered syntactically correct, as Jack is an admissible value in the domain of persons’ names	C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Data values are correct to the right level of detail or granularity, such as price to the penny or weight to the nearest tenth of a gram.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Data is correct if it conveys a lexically, syntactically and semantically correct statement – e.g.,the following pieces of information are not correct:“Germany is an African country” (semantically wrong);Book.title: ‘De la Mancha Don Quixote’ (syntactically wrong); UK’s Prime Minister: ‘Toni Blair’ (lexically wrong).	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
The set S should be sufficiently precise to distinguish among elements in the domain that must be distinguished by users. This dimension makes clear why icons and colors are of limited use when domains are large. But problems can and do arise for the other formats as well, because many formats are not one-to-one functions. For example, if the domain is infinite (the rational numbers, for example), then no string format of finite length can represent all possible values. The trick is to provide the precision to meet user needs.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
Is the information to the point, void of unnecessary elements?	LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
The degree of precision of the presentation of an attribute’s value should reasonably match the degree of precision of the value being displayed. The user should be able to see any value the attributer may take and also be able to distinguish different values.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.
The granularity or precision of the model or content values of an information object according to some general-purpose IS-A ontology such as WordNet.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.

Ease of data access

Characteristic Name:	Ease of data access
Dimension:	Availability and Accessability
Description:	Data should be easily accessible in a form that is suitable for its intended use.
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to lack of ease in data access

The number of complaints received due to lack of ease in data access

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Routinely accessed information to continue operations, should be automatically delivered to stakeholders online without wasting their time to search for it.	(1) Daily exchange rates are linked into the accounting application or maintained in a dash board on the accountants desktop. (2) Production efficiency is made available on a display board in the production floor.
Information needed for management reporting purposes should be identified and catered through built in reports where the users do not have to create the reports themselves.	(1) Order status is frequently searched information by different stake holder groups and hence a report is made available with multiple searching criteria.
Facilitate users by providing tools to query the database without using any specific technical knowledge and perform business analytics to bring innovation	(1) Technical infrastructure supports the users to develop their own reports based on dynamic information needs without consulting technical staff.
Facilitate the user to filter the relevant information depending on the need.	(1) Sales report with filtering criteria for customer and date range.
The interfaces and reports should be created conveniently the users do not have to write complex queries or further process information before usage.	(1) Product prices are ordered as per "Relevance" or "Price" to enable an e-commerce customer on a purchase decision

Validation Metric:

How mature is the process of maintaining ease in data access

These are examples of how the characteristic might occur in a database.

Example:	Source:
Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Accessibility refers to the physical conditions in which users can obtain data Clarity refers to the data’s information environment including appropriate metadata.	LYON, M. 2008. Assessing Data Quality , Monetary and Financial Statistics. Bank of England. http://www.bankofengland.co.uk/ statistics/Documents/ms/articles/art1mar08.pdf.
Speed and ease of locating and obtaining an information object relative to a particular activity	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.
Data are available or easily or quickly retrieved.	WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.